If the doctor has organised a test you can obtain the results by phoning the surgery, Monday - Friday between 16:00 and 17:00, by which time that day’s incoming mail will usually have been sorted.
Test results can take some time to come back to the practice (often up to five working days or more) but we endeavour to have them available to you as quickly as possible after we receive them. The doctor will check them and will mark on them what the administration staff should do next:
- If your result has been marked as normal by the doctor then you will be given this information if you call to enquire.
- Some results, while not necessarily abnormal, may still require the patient to speak to the doctor and if you call to enquire you may be transferred to the doctor or an arrangement will be made for you to speak to the doctor when s/he is available.
- The receptionist may contact you and ask you to make a return appointment.
For helpful information about what your laboratory test results mean, please visit Lab Tests Online UK